New Articles

  1. Send Year End Letters

    It's the end of the calendar year, your fiscal year, or both, and it is time to send year end thank you notes to all your supporters for the year. While you can send regular Thank You notes using the Send Gift Thank Yous as outlined here , we hav...
  2. Run a Solicitation Analysis

    Watch this video to learn how to run a solicitation analysis in your GiveSmart Donor CRM account. ...
  3. Quick vs Advanced Filters

    Quick and advanced filters are available when viewing the Gift and Contact listings.   Quick Filters:  allow you to quickly search based on basic information such as dates, name, address, or tags Advanced Filters: are set up by selecting...
  4. Quick Reports

    Within GiveSmart Donor CRM we have created quick report options to assist you in getting the information you need quickly.  To locate the report options, from the left navigation select Reports .  At the top of the Reports page, notice there are ...
  5. Pledges

    Add a New Pledge A pledge is a financial contract between a donor and charity/organization that the donor promises to make payment on in the future.   Select Pledges section on the left navigation bar   Click on Add a new Pled...
  6. Merge Duplicate Records

    GiveSmart Donor CRM allows you to efficiently merge potential donor contacts in the module.  Review potential duplicates at different risk levels and compare and select contact information to retain prior to merging, providing you the ability to e...
  7. Locating DonorSearch API Key

    If you have a license with DonorSearch, you'll need to add your API key to GiveSmart Donor CRM to integrate the products.  Locate Your API in DonorSearch Login to your DonorSearch online account at: www.donorlead.net   Click My Account in t...
  8. How to Thank Donors

    Watch this video to thank your donors with emails, physical mail, and more through the GiveSmart Donor CRM system. NOTE : To send a Gift or Pledge Thank You, select Communications from the left navigation, as these features have moved to a ne...
  9. Households & Groups Best Practices

    Use our helpful tips to assist you in creating and managing your new households and groups.   Adjust Column Order In preparation for creating your households and groups, you can adjust the column order to move the frequently sorted columns to th...
  10. Households & Groups

    Create a Household or Group within GiveSmart Donor CRM to view relationship metrics between individual contacts.   Our Services Team can help you create a strategy on how to best utilize this feature.  Learn more about our service offerings he...