New Articles

  1. Export Data from Other CRMs

    Transferring Data from Popular Data Sources The GiveSmart implementation staff has extensive experience converting Fundraising CRM data from a wide variety of data sources, including other CRM systems. While we expect the data to be provided in ...
  2. Embed a Donor CRM Form

    To embed a DonorCRM form within your existing webpage, you will need to share the code found below with your web designer.   Once an online form is created within DonorCRM, the URL generated from the form can be placed into the block of code list...
  3. Edit an Individual Record

    Watch this video to learn how to edit a record in your GiveSmart Donor CRM account. Steps to edit a contact record In the Search bar in the upper left corner, type the name of the record    Select the record from the dropdown lis...
  4. Data Import & Review

    Review manually imported data, automated data flowing to GiveSmart Donor CRM from Events & Fundraise and manage your duplicate contacts from the Data Import & Review tab found in the left navigation.                              ...
  5. Data Conversion

    GiveSmart Donor CRM Data Conversion When you add GiveSmart Donor CRM, our Services Team will perform your data conversion to get all of your external data into Donor CRM.  However there are still a few items that will need to be completed by you ...
  6. Data Cleanup Tips

    Contact Cleanup TIP : Donor CRM has easy to use reports that allow you to quickly search and identify duplicate records.  To learn more, click here .  Make sure all contacts and gift records have a matching ID (Donor_ID) as this is how ...
  7. Dashboard Overview

    Watch this video to learn about the dashboard on your GiveSmart Donor CRM account. Dashboard Containers Total Raised Year to Date Quick total of funds raised year to date Quick Actions Link to Invite a Team Member Link to A...
  8. Create a Custom Report

    Create a custom report From the left navigation, select Reports  Click +Add New Enter a unique report name and select a specific data set Customize the report by selecting a date range and adding/removing columns  ...
  9. Communication Options

    GiveSmart Donor CRM has multiple options for emailing your contacts.  From gift thank you's to email marketing campaigns, we have you covered.   To locate the communication options, from the left navigation select Communications . Here you will ...
  10. Create an Email Campaign

    Donor CRM has the ability to create email campaigns for marketing communications allowing you to send custom messages to segmented groups of contacts.   NOTE: To send a gift thank you email, navigate to Communications > Send Gift Thank Yous  in...