Popular Articles

  1. Soft Credits

    What is a Soft Credit? A soft credit is a way to recognize a donor for a gift they didn't directly give, but had influenced or facilitated. It's for tracking purposes so you can " soft credit" the influencer to help you keep track of who is ...
  2. Anonymous and Failed Transaction Notification

    When anonymous transactions are imported into Donor CRM, admin users will now see a banner at the top of the Dashboard after logging in. This helps admins quickly identify and act on anonymous records.  Only admin users will see the banner. ...
  3. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform. Onsite Payment Capture Upgrade: The latest innovation in secure paym...
  4. Submit a Product Suggestion

    Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs.  If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we want to...
  5. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new Opp...
  6. 2025 Q3

    July 1 - September 30 GiveSmart Events Improvements: SMS Opt-Out Reminder on Donate Now Form Add Opt‑In Reminder on Accept Invitation Page Users now see confirmation that email or SMS will be sent after registration Improved Human Verif...
  7. Data Mapping Tool

    The Data Mapping Tool empowers you to configure how data from sources like Events and Fundraise (Contacts and Transactions) maps to corresponding CRM fields Admins can easily define, edit, or delete mappings - for example, mapping an Email field ...
  8. 2025 Q4

    October 1 - December 31 GiveSmart Events New Features: OTA via SMS OTP via SMS adds an important layer of security for donors which authenticates the new card transactions through  One passcodes and enhances security measures for the ...