Popular Articles

  1. Add a New Gift

    Watch this video to learn how to add/document a new gift in your GiveSmart Donor CRM account. Steps to add a gift record From the Quick Actions container within the dashboard, click RECORD A GIFT Select a donor  Add to ex...
  2. Quick Reports

    Within GiveSmart Donor CRM we have created quick report options to assist you in getting the information you need quickly.  To locate the report options, from the left navigation select Reports .  At the top of the Reports page, notice there are ...
  3. Send Year End Letters

    It's the end of the calendar year, your fiscal year, or both, and it is time to send year end thank you notes to all your supporters for the year. While you can send regular Thank You notes using the Send Gift Thank Yous as outlined here , we hav...
  4. Pledges

    Add a New Pledge A pledge is a financial contract between a donor and charity/organization that the donor promises to make payment on in the future.   Select Pledges section on the left navigation bar   Click on Add a new Pled...
  5. Data Cleanup Tips

    Contact Cleanup TIP : Donor CRM has easy to use reports that allow you to quickly search and identify duplicate records.  To learn more, click here .  Make sure all contacts and gift records have a matching ID (Donor_ID) as this is how ...
  6. Create and View Activities

    Easily manage and track tasks within your GiveSmart Donor CRM using the Activities feature. This tool allows you to organize follow-ups, monitor progress, and stay on top of donor engagement. Watch this video to learn about Activities:      ...
  7. Bulk Edit Gifts

    Gifts can be bulk edited to delete gifts, add/change available fields or remove fields.   Locate the bulk action feature by selecting Gifts from the left navigation, and choose Gift Listing from the dropdown.  To apply an advanced filter or da...
  8. Bulk Edit Contact Records

    Contact records can be bulk edited to apply or remove tags, delete records or merge 2 or more records.  Locate the bulk action feature by selecting Donors & Contacts from the left navigation, and select Contact Listing from the dropdown.  ...
  9. Quick vs Advanced Filters

    Quick and advanced filters are available when viewing the Gift and Contact listings.   Quick Filters:  allow you to quickly search based on basic information such as dates, name, address, or tags Advanced Filters: are set up by selecting...
  10. Export Data from Other CRMs

    Transferring Data from Popular Data Sources The GiveSmart implementation staff has extensive experience converting Fundraising CRM data from a wide variety of data sources, including other CRM systems. While we expect the data to be provided in ...