Popular Articles

  1. Communication Options

    GiveSmart Donor CRM has multiple options for emailing your contacts.  From gift thank you's to email marketing campaigns, we have you covered.   To locate the communication options, from the left navigation select Communications . Here you will ...
  2. Bulk Edit Contact Records

    Contact records can be bulk edited to apply or remove tags, delete records or merge 2 or more records.  Locate the bulk action feature by selecting Donors & Contacts from the left navigation, and select Contact Listing from the dropdown.  ...
  3. Export from GiveSmart Fundraise to GiveSmart Donor CRM

    You can copy your reporting data from GiveSmart Fundraise to GiveSmart Donor CRM with a few simple clicks. Exporting Donor Data from GiveSmart Fundraise The first step is to gather your data from GiveSmart Fundraise. This is similar to any other...
  4. Add a New Contact Record

    Watch this video to learn how to add a new contact to your GiveSmart Donor CRM account. Steps to add a new contact record From the Quick Actions container within the dashboard, click ADD NEW CONTACT button Enter New Contact...
  5. Glossary

    Activities A historical recording of completed or to-be-completed tasks associated with a specific contact Examples: A phone call scheduled for User A to call Donor B next week, an email that went out to Donor C a month ago, a meeting ...
  6. Quick vs Advanced Filters

    Quick and advanced filters are available when viewing the Gift and Contact listings.   Quick Filters:  allow you to quickly search based on basic information such as dates, name, address, or tags Advanced Filters: are set up by selecting...
  7. Dashboard Overview

    Watch this video to learn about the dashboard on your GiveSmart Donor CRM account. Dashboard Containers Total Raised Year to Date Quick total of funds raised year to date Quick Actions Link to Invite a Team Member Link to A...
  8. Smart Donor Score vs DonorSearch

    Watch this video to learn the difference between the Smart Donor Score and DonorSearch results. ...
  9. Households & Groups Best Practices

    Use our helpful tips to assist you in creating and managing your new households and groups.   Adjust Column Order In preparation for creating your households and groups, you can adjust the column order to move the frequently sorted columns to th...
  10. Export from GiveSmart Events to Donor CRM

    Copy your reporting data from GiveSmart Events to GiveSmart Donor CRM with a few simple clicks. Settle Remaining Balances The first step is to ensure there are no outstanding balances for your event.  View the Outstanding Balances report by ...